- Great Product & Exceptional Customer Service! by Marian
Great jacket! It is a high quality jacket with an authentic look and is very warm. As far as the fit, the jacket runs a size big. I recommend ordering a size down from your normal size (it will fit perfect). Even if you are trying to layer for colder months, you can unbutton the buttons from the side for extra space. This feature is great too. When you are just wearing one layer underneath the side buttons keep a tailored look.
This was my first purchase with Bonobos, and I am highly satisfied with them and the exceptional customer service I received. I originally ordered a larger size, but I had to return it for a smaller size. I called Bonobos, and they immediately (same day) shipped me a new one. The shipping was fast (under 5 days) and free.